Tuesday 21 July 2009

A new feature for 9.2





Revelation US have just announced that they are in the process of developing a brand new web reporting tool and development toolkit to go "hand in hand" with WebOI.

The OpenInsight for Web (O4W) Development Toolkit makes it possible for OpenInsight developers with limited or no HTML/XML/javascript experience to develop feature rich web pages. O4W is designed to work the way OpenInsight developers think, taking advantage of the skills and knowledge they already have. While users with more web development experience can use O4W's advanced features, all developers can create modern web applications (using javascript, XHTML, and AJAX) through O4W's APIs. The screen shot tied to this posting is an example of a web page generated using the O4W Reporting tool. With the Reporting tool, developers can create reports that contain menus, collector Windows, drill down to details, sortable columns and export to PDF or CSV.

The OpenInsight for Web (O4W) Development Toolkit is scheduled to be included in OpenInsight Release 9.2.

Monday 20 July 2009

OpenInsight's .NET Explorer




It would seem that .NET integration is back on the hotlist again judging from a few calls that I have had from some of you recently. Whilst requirements vary, I thought it timely to touch on a new window that is included in version 9.1, entitled the .NET Explorer.

The .NET Explorer enables you to browse for a .NET assembly and then choose one of the Classes located within that assembly. Once selected, OpenInsight then interrogates the Class to expose pretty much everything that you are likely to need to interface to that class from within OpenInsight.

There are six tabs of information that OpenInsight extracts for you. These include the classes properties, methods, fields, events and interfaces. The sixth tab then shows a representation of the default .NET class (as applicable) along with it’s properties and values.

There is too much information to run through in this posting, but I will be happy to show anyone this useful window via a WebEx session – just drop me an email and I’ll schedule a mutually convenient time.

Wednesday 15 July 2009

RevSoft UK - Support Issue Submissions




Those of you that have recently used RevUK’s support services will have experienced the allocation of a unique support issue tracking number. This number is used exclusively throughout the life of the issue to monitor its progress to closure and to maintain a complete audit of email conversations, advice and results. Furthermore, it ensures that any members of the support team can pick up the incident and contribute wherever they are in the world and at any time.

To ensure that all of RevUK’s support and aftersales care staff are aware of your support issue and that you get as quick a response as possible, all issues are initially submitted using the dedicated support issue submission form on the ww.revsoft.co.uk web site.

As of this morning, all support requests submitted through this support form will be automatically logged into Sprezzatura’s (the support arm of RevUK) support tracking system and you will receive an automated email reply with your unique support ticket number with your own one line support issue description to make tracking and identification as simple as possible. Please be sure to use this subject line and the dedicated support email address when responding to or following up on the case.

If you are not currently supported though OpenInsight WORKS or another of the support options designed to cover any Revelation product, please contact sales@revsoft.co.uk to discuss your needs and ensure that your organisation maintains a solid support safety net.

Monday 13 July 2009

Sending a Fax from OI's Basic+




Back in April, I mentioned that version 9.0.1 would include a new function (RTI_SENDFAX) that provides OpenInsight developers with the ability to send a fax directly from within OpenInsight (from Basic+ to be precise) using the standard Windows Fax Server that is included in Windows XP, Vista, Server 2003 and Server 2008.

Revelation have recently released an example of how to use this new function and it is copied below.

0001 Declare Function RTI_SendFax
0002 ReceiverFax = "+44 123 4567 8910"
0003 ReceiverName = "Bill Smith"
0004 Subject = "A Fax from OpenInsight's "
0005 Subject:= "RTI_SendFax"
0006 Note = "This is a test fax" : @vm
0007 Note:= "from the" : @vm :
0008 Note:= "RTI_Sendfax command"
0009 CoverPage = ""
0010 HostFile = ""
0011 ItemName = "c:\revdotnet.txt"
0012 SenderName = ""
0013 SenderEmail = me@myemailaddress.com
0014 SenderFax = "01234 567891"
0015 FaxServer = ""
0016 SendFax_Status = ""
0017 JobID = RTI_SendFax(ReceiverFax, ReceiverName,
Subject, Note, CoverPage, HostFile, ItemName,
SenderName, SenderEmail, SenderFax, FaxServer,
SendFax_Status)
0018 If jobId Else
0019 * Error Handling
0020 end